LEGO.com FAQs
Does LEGO.com offer promo codes or discounts?
Yes. LEGO occasionally offers promo codes and free gifts via its “Offers & Promotions” page. As a LEGO Insider, you may also receive special offers, points, and rewards. :contentReference[oaicite:0]{index=0}
How do I apply a LEGO promo code?
During checkout, enter your promo code or reward voucher in the designated “Coupon / Promo Code” field before placing your order. As an Insider, you may also apply your points or reward codes. :contentReference[oaicite:1]{index=1}
Does LEGO.com have a rewards or membership program?
Yes. LEGO Insider is free to join and gives you points for each purchase, early access to promotions, exclusive gifts, and access to discounts or freebies. :contentReference[oaicite:2]{index=2}
What is LEGO.com’s return policy?
You may return orders free of charge within 90 days of receipt. Returns and exchanges must follow the process via LEGO.com’s “Return Items” tool. Refunds are processed within 14 business days after LEGO receives the return. :contentReference[oaicite:3]{index=3}
Can I cancel my LEGO.com order?
You can cancel your order from your “Order Status” page until any items have reached “In Warehouse” status. If items have already reached the warehouse, cancellation may not be possible. :contentReference[oaicite:4]{index=4}
What about wrong or damaged LEGO orders?
If your order arrives wrong or damaged, contact LEGO support and follow the return process. LEGO will help correct it, and you can return items for refund or replacement. :contentReference[oaicite:5]{index=5}
Can I return LEGO.com purchases at a LEGO store?
Yes, unopened LEGO.com orders under $200 can be returned to a LEGO Brand Retail Store with the original receipt and shipping confirmation, though refunds may be given as store credit or gift card depending on payment method. :contentReference[oaicite:6]{index=6}
Where do I find the latest LEGO deals?
Check LEGO’s “Offers & Promotions” page and keep an eye on Insider-only emails or site banners for limited-time deals, free-gift offers, and exclusive discounts.