Eyebuydirect return policy
Eyebuydirect offers customers one of the best return policies around. With their hassle-free return policy, customers are able to take advantage of the company’s commitment to customer satisfaction.
If for any reason a customer is not happy with the product they purchased, Eyebuydirect will gladly accept a return within 14 days of delivery date. For products that have been received after the 14 day period, Eyebuydirect will offer a store credit with no expiration date. Customers are responsible for the cost of return shipping.
Eyebuydirect will cover the cost of return shipping for items that are defective or damaged. If any product is found to be not as expected when received, customers have the option of returning them for a full refund or requesting a replacement pair. In the event of a replacement, customers will not be liable for the return shipping cost.
Whatever the reason behind the return, Eyebuydirect guarantees a quick and satisfactory resolution of the issue. Their customer service team is available 24/7 to answer any questions and provide assistance where needed.
When returning items, customers must ensure that the product and packaging are returned in their original condition. Returns must be packaged appropriately and sent using the service of the customer’s choice.
Eyebuydirect has made their return process simple and straightforward. With an unbeatable return policy and exceptional customer service philosophy, Eyebuydirect continues to provide customers with a great shopping experience.