
Why can’t I cancel my Spotify Premium?
You’ll have to cancel in a browser… Unfortunately, you cannot manage or cancel a Spotify account from the Android, iPhone, Mac, or Windows apps. You must cancel the account from the account management page in a web browser.
How to Cancel Spotify Premium Free Trial
If you signed up for a Spotify Premium trial, but don’t want to keep using it, here’s how to cancel your subscription:
Cancelling Your Subscription on the Web
- Sign in to your Spotify account, and go to ‘Your Subscription’ page.
- Click on the ‘Cancel My Subscription’ link.
- You’ll be prompted to provide a reason for your cancellation. Fill out this form, and click ‘Continue’.
- You’ll be asked if you’d like to keep your account open. Choose No.
- You’ll receive a confirmation that your Premium subscription has been cancelled.
Cancelling On Mobile Devices
- Open the Spotify app.
- Tap on the ‘Your Library’ tab at the bottom.
- Tap on the gear icon to open the Settings.
- Tap ‘Subscription’ to open your subscription details.
- Tap on ‘Cancel Subscription’ and confirm your decision on the next screen.
Once you’ve cancelled your subscription, you won’t be charged again. Keep in mind that you can only get a refund for fees you’ve already paid. If you cancel your subscription within the trial period, you won’t be charged at all.