Why does Amazon say pending verification?
If it’s been less than 4 hours since you placed your order, it’s likely in a pending status. This additional processing time is to protect your personal information and prevent fraudulent orders.
One of the many steps to protect customer security on Amazon is verification. Depending on what type of verification you’re waiting on and how long ago you requested it, the process can take different amounts of time.
Address verification is a way for Amazon to make sure an address associated with an account is valid. It can happen if you change the billing address of an existing card, or when using a new card. The process will take no more than 24 hours, after which the address should be validated as valid.
Phone verification is also often used as an extra layer of security for customer accounts. When used, customers will either receive an automated call or text prompting them to enter a four digit code, after which the phone number should be validated. This process usually takes no more than an hour.
Payment Method Verification
Payment method verification is used to make sure that credit cards used on the Amazon site are valid. In most cases, Amazon will verify payment methods with a $1 authorisation charge, followed by a $0 refund. This process takes no more than 24 hours.
Two step verification is a mandatory security process used by Amazon to ensure that customers remain secure. Once enabled, customers will be prompted to enter an authentication code sent to the phone number associated with their account before they can log in. The process should take no more than a few minutes to complete.
- Address Verification: No more than 24 hours.
- Phone Verification: No more than an hour.
- Payment Method Verification: No more than 24 hours.
- Two-Step Verification: No more than a few minutes.
Verification on Amazon is an important step in protecting customer security. Depending on which type of verification is being used, the process can take anywhere from a few minutes to a few days. It’s important to remember that the process is completely safe and necessary for Amazon to protect your account.